The One Day of the Year Essay Example

The One Day of the Year Essay Assessment 3: Text Analysis- â€Å"The One Day of The Year† â€Å"The One Day of The Year† was set in Australia, in the 1960’s. It explores the universal theme of Father- Son conflict against the background of the beery haze and the heady, nostalgic sentimentality of Anzac Day. It is a play to make us question a standard institution, but it is the likeability and genuineness of the characters that give the play its memorable qualities: Alf, the nobody who becomes a somebody on this day of days; Mum, the anchor of the family; Hughie, their Son, with all the uncertainties and rebelliousness of youth; and Wacka, the Anzac, with his simple, healing wisdom. There are many topics to be discussed in the play and I have chosen to discuss and explore the generation gap between Alf and Hughie. Alf and Hughie’s relationship from living in different generations will be the issue discussed and explored in the text analysis. Their differences, mainly their opinions from the generation gap were completely different, and strongly argumentative. Not only was this affecting thier relationship, but was tearing their family apart, all because of their opinionated views about Anzca Day and who and how it should be celebrated. For example; In the play â€Å"The One Day of The Year† Alf says in Act Two, Scene 1 â€Å"Well, you know what day this is. This used to mean somethn’n’ once. I’m proud to be a bloody Australian. We will write a custom essay sample on The One Day of the Year specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The One Day of the Year specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The One Day of the Year specifically for you FOR ONLY $16.38 $13.9/page Hire Writer If it wasn’t for men like my old man this country’d never bin heard of. They put Australia on the map they did, the Anzacs did. An bloody died doin’ it. Well, even a snotty- nosed little kid oughta be proud of that. Whats happened to him? Why isn’t Hughie? † Not only did this speach start an argument between Alf and Hughie, but Mum aswell. Generation- and Generation Y are very different when it comes to Anzac Day. This is because Generation- grew up in the War, where as Generation Y only hear about it. I believe this is why you see a mojority of old people at Anzac Day services, rather than young people. And this is probably why Hughie got sick of Alf going on and on about Anzac Day. For example; Hughie says in Act Two, Scene 3 â€Å"Because we’re sick of all the muck that’s talked about this day the great national day of honour, day of memory day of salute to the fallen, day of grief It’s just one long grog- up. † I believe, for Alf and Hughie to have had a good Father- Son relationship, Alf needed to let go of the past and accept the change of Australia and its peole, including his Son and keeping his opinions to him self. But I also believ that Hughie needed to ccept his Father’s passion and proudness for the Australian men that fought in the War. Anzac Day is our identity and a symbol of Australia. We shouldn’t forget that. I understand that Hughie thought Anzac Day was all crap, especially the drunkness, but he should have been able to let his Dad have one day of the year, where he could celebrate and remember the men that died at War to save our country. The rest of the year Alf should have been sober a mojority of the time and made an effort to get along with his Son, forgetting the Yankee crap, but spending time with Hughie.

Shelf Life of Chlorine Bleach and How to Maximize It

Shelf Life of Chlorine Bleach and How to Maximize It Bleach is one of those household chemicals that loses its activity over time. It doesnt matter whether or not the bleach container has been opened or not. Temperature is the primary factor affecting how long bleach remains active. According to Cloroxâ„ ¢, the amount of hypochlorite that is added to their bleach depends on the season in which it is manufactured, because temperature affects the decomposition rate of sodium hypochlorite. So, more hypochlorite is added to bleach made in the summer than in cooler months. Clorox aims to maintain a 6% hypochlorite concentration for at least six months after the manufacturing date, assuming the bleach is stored around 70Â °F. It takes about 4-8 weeks from the time chlorine bleach is made to when it gets to a store so that you can buy it to take home. This leaves you 3-5 months where the bleach is at the effectiveness level stated on its label. Does this mean bleach is useless after 3-5 months? No, because you probably dont need 6% hypochlorite for laundry and home disinfection. The 6% hypochlorite level is an EPA disinfection standard. If you store your bleach where it can get warmer than 70Â °F, like 90Â °F, the bleach is still effective for around three months. How Long Is Bleach Good? So, when you buy a bottle of bleach, it has a shelf life. The bleach will be highly effective for around 6 months and fine for home use for around 9 months. Clorox recommends replacing any bottle of bleach that is over a year old. Another way to tell if your bleach is expired is to note its odor. Dont open the bottle and take a whiff! The human sense of smell is sensitive to bleach, so you should be able to smell it as soon as you pour it from its container. If you dont smell any bleach, its likely most of the product has decomposed into salt and water. Replace it with a fresh bottle. Maximizing the Bleach Shelf Life If you want bleach to remain as effective as possible for as long as possible, avoid storing it in extremely hot or freezing conditions. Generally, this means its better to store a bottle of bleach in a cabinet inside the house, which has a relatively stable room temperature, as opposed to a garage or outside storage shed. Bleach is sold in an opaque container. Dont switch it out for a clear container because exposure to light will degrade the chemical more quickly. Like other hazardous chemicals, make sure its kept away from children and pets. Its also a good idea to store bleach away from other household cleaners because it can react with many of them to release toxic fumes.

The Legend of Sleepy Hollow Essay and Study Ideas

'The Legend of Sleepy Hollow' Essay and Study Ideas The Legend of Sleepy Hollow tells the fictional story of Ichabod Crane, a schoolteacher who competes with another suitor for the hand of Katrina Van Tassel. However, instead of getting the girl, Crane ends up experiencing a very strange and spooky event. Written by Washington Irving, the short story was first published in 1820 and continues to be a popular Halloween tale today, especially because it includes a ghost story about a mysterious headless horseman.   A short piece of gothic literature filled with pranks and humor, The Legend of Sleepy Hollow is one of Irvings most enduring works. While the story prompts scares and laughs, it also warrants discussion and literary analysis. Here are a few questions about The Legend of Sleepy Hollow that you can use for study or conversation.   Essay and Discussion Ideas What is important about the title?What are the conflicts found throughout the story?  How does Irving reveal character?What are some of the themes? How do they relate to the plot and characters?Is Ichabod Crane consistent in his actions? Is he a fully developed character? Why?Do you find the characters likable? Are the characters persons you would want to meet?Discuss some of the symbols in the story.Compare The Devil and Tom Walker with The Legend of Sleepy Hollow. What is similar and what is different in terms of plot, storytelling, and themes?What is the primary purpose of the story? Do you find the purpose important or meaningful?How essential is the setting to the story? Could the story have taken place anywhere else? Does the setting represent or allude something?What supernatural or surprising events are employed by Washington Irving? Do you find these happenings believable?What is the role of women?  Does the story end the way you expected? Why?Would you recommend the sto ry to a friend? Would you read other works by Washington Irving based on your reading of this story?

Final Personal Statement Example | Topics and Well Written Essays - 500 words

Final - Personal Statement Example The employees got a chance to know each other better while they shared food in those short breaks. There are many theories of motivation that can be used to increase employee performance. Three theories of motivation that can help increase employee performance are Maslow’s hierarchy of needs, equity theory, and expectancy theory. Maslow’s hierarchy of needs is based on a pyramid that ranks the five most important needs of workers. The five needs in order of important from least to most important are physiological, safety, social, esteem, and self-actualization. By identifying the needs that drive each employee a manager can better find the things that motivate each of his employees. Equity theory was developed by John Stacey Adam in 1963. Equity theory states that, â€Å"when people feel fairly or advantageously treated they are more likely to be motivated; when they feel unfairly treated they are highly prone to feelings of disaffection and demotivation† (Yourcoach, 2010). Eliminating income discrepancies among workers with similar work experience and educat ional credentials is a great way to motivate workers since the staff will feel they are equally valued. Vroom’s expectancy theory is based on the assumption that motivation is associated with the belief of the employee in regards to effort and performance considerations. I was in the middle of an ethical dilemma a few years ago due to misbehavior by my supervisor. There was a promotion in the firm and several in-house candidates applied for the position including myself. A rumor surged that the son in law of one of the executives was going to get the job due to preferential treatment based on family connections. The supervisor denied the rumor, but at the end of the day he gave in to political pressures within the firm and gave the job to the son in law of the manager. I did not like the lack of ethics illustrated by this firm. When my contract expired I stopped working for that firm. In the

European Community Trade Law Essay Example | Topics and Well Written Essays - 5000 words

European Community Trade Law - Essay Example The Single Market envisaged by these principles has the product liability regime for defective products. An affected Member State should notify the Commission about the Member State which violates the directive for free movement of goods in the Single Market, as per decision 3052/95/EC 2 Following are articles of the treaty that the case on hand attracts. 2. Member States shall, by the end of the first stage at the latest, abolish all quantitative restrictions on exports and any measures having equivalent effect which are in existence when this Treaty enters into force. The provisions of Articles 30 to 34 shall not preclude prohibitions or restrictions on imports, exports or goods in transit justified on grounds of public morality, public policy or public security; the protection of health and life of humans, animals or plants; the protection of national treasures possessing artistic, historic or archaeological value; or the protection of industrial and commercial property. Such prohibitions or restrictions shall not, however, constitute a means of arbitrary discrimination or a disguised restriction on trade between Member States."3 The case on hand is that the cheese product by name ''Dolcedella'' of Italian Recipe manufactured by other member States is not allowed to be marketed in Italy unless it bears the label in Italian Language that it complies with the ministerial decree no 2001 and it has the permission of Italian Ministry of Food Agriculture for being marketed in Italy. It prima facie appears not a discriminative provision, the Ministerial Decree No 2001 being applicable to Italy and other Member States alike. The Cheese being a delicate product needing expert handling, it can only be marketed from licensed shops for the purpose in Italy though there are only 250 shops in Italy. The French producer of 'Dolcedella'' is advised to comply with the Italian Ministry's Decree No 2001 in as much as it is not discriminatory between the member states including Italy. There are few case laws supporting the above advice which we shall see in detail as below. Case 8/74: Dassonville4 Case 391/92 Hellenic Republic 5 Before discussing the above two cases, the following quote will enlighten us as to even the seemingly non-discriminatory measures would turn out to be discriminatory if deeply gone into. In the instance case before us, there seem to be no discriminatory measure hidden behind the non-discriminatory provision requiring every one take authorisation from the Ministry concerned to market the subject cheese and the labelling requirement as applicable to every marketer. "If it can be shown that certain conditions are imposed in relation to imports only, this would clearly constitute a directly applicable measure

Traffic Flow and Public Transport in North Cyprus Essay Example for Free

Traffic Flow and Public Transport in North Cyprus Essay ABSTRACT Nowadays one of the most issue affect our daily life, load on Economic, and the negative effects on Environment is Traffic flow and their way of been plan, they way of our public transport planning, services lines, bus station and the regulation are also effect the life quality in the city. In the last, few decades’ streets in the city have built without any attention to grow population and the increasing number of vehicles. What the main important changes have to be for increasing the traffic flow. Why have to be done. this paper will talk about the ideas can solve problem by change the line of public transporting for more covering area and less traffic, by experimentally study and a interview with the users of the road ( drivers and public users). The new alternative system show how the traffic flow change. Further study has to done for more developing solution. Keyword: traffic flow, public transport. Quality of services, Lefkosa city (North Cyprus) | | INTRODUCTION Researches done by marketing show that the quality of the service reflects the public satisfaction (F. Fonseca , S. Pinto , C. Brito, 2010), and its show how it is important to make high quality services to gave the public relax and comfortable ride when they are using the public transporting. Which will increase the number of the users of the public transports and will achieve less traffic since its will encourage people to use public transport. Since the main Factors that Community go away from using public transport are the long length, and the time they lose and the expansive prices for ticket (Pavel STOYANOV, Plamena GAGOVA, 2012). Even that the traffic management become a big problem and a big concern in last few years in developed country such as north Cyprus. Living in the information world with high computer network show that a simulation can be important for analyzing data and developing solution, and it can solve the problem related to traffic control. In addition, it can provide a new intelligent transportation system. (Georgios Papageorgiou, Pantelis Damianou, Andreas Pitsilides, Aphames Thrasos, Petros Ioannou, 2006). From other studies and researches, the environmental affect that it coming from road construction and road using. In order to decrease the impact we have to understand the reason of why it have this impact, and it start with waste of road construction process, manufacturing of the materials, unprepared or broken road which will increase the fuel use for engine to moving the vehicle more than asphalts road. And all this have negative impact to our environment, which it can be reduce by re-usage and re-construction of materials, also another possible to reduce the impact can be by remanufacturing of excavation materials. (Damijan Koletnik, Rebeka Lukman, Damjan Krajnc, 2012) On the other hand, there is a type of people such as blind people have very difficult for using public transportation. There is few systems can offer the assistance and information for blind persons such as the RAMPE project. This project aim to help blind people by smart hand-held personal digital assistant (PDA), that have the ability to speech and able to connect to wireless Wi-Fi connection on the bus stations. Where this device has functions such as vocal message and information about the system provide from the stations, in the same time it can gave information about the real time. When this device equipped will offer information such as route number and destination, so it can increase their mobility and autonomy in public transport and make them independent, on the other hand, it will warned the driver that a blind person would ride the bus. (G.Baudoina, O.Venarda, G.Uzanb, A.Rousseaub, Y.Benaboua, A.Paumierc, J.Cesbronc, n.d). Since the operation and planning have costs, and because of their immediate impact for public transportation quality. Public transport companies trying to find a research tool in the way can reduce operating cost. New opportunities and information can collect from AVL (automatic vehicle location) and APC (automatic passenger counters). Both of these systems help for research and planning or scheduling in public transport. The efficiency of these system come from their complexity and the way of solving this problem, in way can combined them, crew and vehicle and users of the public transportation. (C. Fleurent  · S. Vob, 2011) What make public transportation issue special that its international problem and it is a community problem. And such as International Conferences of Advanced System for Public Transport (CASPT), â€Å"this conference serves as a forum for international community of researches and practitioners† (Hong K. Lo, William H.K. Lam, S.C. Wong, Janny M.Y. Leung, 2010), such this conferences and other works show us how the necessary of finding a new methodology and techniques. To provides a solution for public transportation system, considering planning, operation, scheduling and controlling issue, these issue have to be focus on, because their effect on the public transport section and their impact on the quality of this industry. In this article the case study on North Cyprus, explain some of the main public transportation available. there is a wide network of daily buses and mini-buses connect the main towns, in addition there Dolmush (shard taxi) operating on the same lines and some time have other routes, there is also taxi and its widely available but it can be expansive if its work on meter, where there are kind of standard journey fare. (Anonymous, 2009) The alternatives provides by public transportation and its benefits, that it help city for easier living condition, and less energy use since the bus will move with one passenger and more it will use almost same amount of energy. In addition, that effect on health by less motor working lower pollution, and not only air pollution but also noise pollution, which will save our environment. Moreover, it gave an affordable price and solution for who cannot afford car price and its expenses. At other level, it is create jobs, which will decrease the number of unemployed. In addition, its provide employees a faster way to go their jobs. Other benefits come as a result that fewer cars need fewer park space. As results less property for parking space, that leads for higher accessibility roads. One of the greatest impacts of public transport comes for whom unable to drive such as the elderly, disabled and young. From other point public transportation, help supports the economic and cultural ev en social activates. Moreover, the safety factor where will be lower crime, additional to lower accident. (Gershon, 2005) METHODOLOGY In this research indentifies the relationship between quality and satisfaction. This will increase the customer satisfaction, which will improve the public transportation. From the other hand a new consideration include in this study, environment factor and it effects on public transportation. With all this, factors in our case have to apply to improve the quality and provide solution that is more suitable. (Hong K. Lo, William H.K. Lam, S.C. Wong, Janny M.Y. Leung, 2010) Also the understanding of the public and the users of the road important to provide a higher quality services. Even a study for understand which elements make them prefer using a personal car. From other hand, (F. Fonseca , S. Pinto , C. Brito, 2010) in there paper they explain about how a bus breakdown on a scheduled trip can make a big delay problem. Moreover, how a consideration of a bus rescheduling and bus signal priority can effectively reduce the delay problem. This will lead to decrease the costs of delay and increase the company profit. Moreover, the case study we will use interview method that is it will not provide a meaning but it will describe the experiences of the selected group. The other side of collecting data will be documents from departments such as Turkish Republic of Northern Cyprus Public Information Office. The interviews have different kind or level of people. Choose will be depend on their perception and functional areas or field. This selected group will be operators, technical, lawyer, students and so on. Main object and targets of this interview, to identify the most important needs for higher quality services and more satisfaction. Another methodology can be as a simulation tool (LIN TIM), this simulation tool can use to analyze data such as line planning, timetabling, vehicle scheduling and delay management. However, it can use to provide answers for line planning question. (Schà ¶bel, 2012). By combination of interviews, document and computer programs such as simulation program. This kind of data will be first step for evaluating, and providing solution. Which will be a suitable answer for the traffic problem and it is improve the quality of public transportation. STUDY By choosing LEFKOSA city, a general review about country where our cases study. North Cyprus covers almost 37% of the third largest island in Eastern Mediterranean. The main cities are (Lefkosa, Kyrenia, Famagusta, Karpas, Iskele, Labta, Lefka, and Guzelyurt). Located west of Syria and Lebanon and south of Turkey. (Hasan Cantas, Adrian Muwonge, Baris Sareyyupoglu, Hakan Yardimci, Eystein Skjerve, 2011) We have to understand the main bus station and bus route in Lefkosa city. This data has collected from the website of northcyprusonline, first type of data in general form about buses and minibuses in Northern Cyprus, its include the cover routes between Lefkosa city and other major towns or larger villages. Both of the bus and mini buses routs are almost the same, where the different is sizes and color. Commonly destination shown in the front windscreen either stands at bus stop or on the road and rise hand anywhere with the main road to stop the bus. Other type of information about F requency of the bus. Buses in North Cyprus have no schedule but its departures every (20-50min), depend on the bus destination or when it is full. Also running time and period change between summer and winter. Mostly bus services finish around 6 pm in winter, while in winter the last one leave at 8pm.but mine bus work more late mostly until 10pm. Moreover, the ticket prices generally between two$ up to five$ depend on the distance. The fare paid usually to bus driver or worker sell ticket. Lefkosa city have bus station (terminal), where its location† Corner of Ataturk Caddesi and Kemal Asik Caddesi†. There other main bus station along the city like old city gate. The location of the terminal is good and bad in the same time. Since it is almost in the middle city easy to reach but also cause traffic. (anonymous, 2001-2013) One of the people has been interview with is Mohammad HARAB (HARB, 2013), HARAB own a car and he live in north Cyprus for a 6 years and he study in the university. His comment about public transportation that. It is expansive, comparing with the money that I will pay for a fuel. In addition, it is not every time working and there is no good bus station most of the time there is one place to set its open, so in winter I will freeze until bus will come and in summer, it is too much hot to wait outside or to walk to bus station. Another person is ESRA ISIKDEMIR, from her point that public transport in Lefkosa are really bad, since it don’t cover all the areas and its only operate on the main road, and there is no night services, while taxi are too much expansive. ESRA also talk about the quality of transportation need to be improving and have to be more cover area. Moreover, as ESRA compare between road in turkey and North Cyprus that roads need to be fix and more planning for higher quality of life. (ISIKDEMIR, 2013) Other student is GIZEM YAMAN owned a car and its Turkish number not a Cyprus number, and the reason behind bringing car that there is no public transportation between home and university, in other words 3 different buses. Moreover, other solution is university bus, while university bus usually crowded. In addition, schedule of bus are often every hour and weekend every 2hours and its work until 10 pm evening. All this was the reason to bring a car for daily use, however YAMAN do not like to drive car, due to high traffic in the city. (YAMAN, 2013) ALL of ISIKDEMIR, YAMAN and HARB are students, looking to other type of people. USAMA RIGEB a worker and father lived more than 11 years in North Cyprus. RIGEB say that it is hard to count on public transportation since the most near bus road to his home more than 10min walking, and if he will ride with his family will cost him more if he use a personal car. Other issues RIGEB talk about that they do not offer evening service, which mean that taxi will be the only choose for who do not have car. In addition, its costly choose even worker cannot afford it for longer term. From other hand the traffic in Lefkosa city are too much crowded and using public transportation will make him lose time he need. RIGEB talk about important issue in his view, that there is no fix time for public transportation that trying to use bus can be longer and hard and unhealthy choose, since waiting in cold or under sun will affect bus users. (RIGEB, 2013) Other person is BELAL RAGEAB, RAGEB worker and his family live with him; his points that wish he could afford to buy car so his life quality will be higher and using minibus will be finish, a reason of that the money lose for using public transportation. However, Hand since it is the only way for him to go work, the government should improve public transportation for higher quality of services and more costumers’ satisfaction. (Rageab, 2013) Under scope North Cyprus, Lefkosa city need a new studies such as â€Å"technical phases land –use planning, trip-generation, trip-distribution, modal-split, traffic assignment and evaluation†. (BLACK, 1974) However, this studies need to be improve and organize, but one of the solution of the problem can be by alternative Planning, in other words finding alternative route for public transportation in the way it can cover more areas and reduce the traffic. However, the energy conservation of the public transportation studies can improve the efficiency of transport sector. (JEFFRY J ERICKSON, DAVIDL GREENE,ALBERTO J SABADELL, 1988) While the quality of service is the main standard and consequent satisfaction of the customers, it has expected that the managers of the transport industry have to talk to customers, were they can understand what their needs and for more developing solution, regards that the customers are important to public transportation. In addition, quality dimensions can increase customers’ satisfaction. (F. Fonseca , S. Pinto , C. Brito, 2010) CONCLUSION Lefkosa city not a high population, but it’s have a problem with traffic and public transportation, and the reason of that the city plan old and have no development, and the improvement of the roads are slow almost dead. While the road need maintenance, and bus route need a study for higher efficacy and satisfaction to consumer of the public transportation. This study deal with the general issue that Lefkosa public transportation problems, and its gave some steps for alternative solution for improving the traffic flow in the city and reducing the environment effect for heavy uses on the personal cars, also for more safety and healthier life-style. The following steps can be a start to solve the traffic problem, study for schedule the bus working hours and ticket prices, and add capacity for roads, critical area such as four area need planning. Planning methods such as land uses, transportation distention, also a Long-term researches for strategic management. Other studies for data with a good analysis tools can improve the public transportation impacts on environment, social and economic. Include technical assistance such as simulation programs, local program coordination. Other research has to be about the financial resources for higher quality of life and better planning city. In other words, Lefkosa city need more advance environment friendly management system, advance of the new technology using in order to decrease costs with higher efficiency. Hiring skilled managers and technical people to improve the quality of service and insure more customer satisfaction. Develop a private section for improve the alternatives of the buss users. Create ideas for attractive solution to increase the number of people for improving public transportation economic. Other Further study has to done for more developing solution. Bibliography anonymous. (2001-2013). North Cyprus Bus Services. Slovakia. Anonymous. (2009). TRANSPORTATION. Retrieved january 7, 2013, from Turkish Republic of Northern Cyprus Public Information Office: http://www.kktcenf.org/en/index.asp?sayfa=cmsdmid=0cmsid=183ssid=532284118 BLACK, J. A. (1974). TECHNIQUES OF LAND USE/TRANSPORTATION PLANNING IN AUSTRALIAN CITIES . Transportation 3 (1974) 255-288 , 255-288. C. Fleurent  · S. Vob. (2011, December 13). Public transport: case studies and applications. Public Transp , pp. 105-107. Damijan Koletnik, Rebeka Lukman, Damjan Krajnc. (2012). Environmental Management of Waste Based on Road Construction Materials. Environmental Research, Engineering and Management , 42-46. F. Fonseca , S. Pinto , C. Brito. (2010, may 19). Service Quality and Customer Satisfaction in Public Transports. 4th International Quality Conference , pp. 249-257. G.Baudoina, O.Venarda, G.Uzanb, A.Rousseaub, Y.Benaboua, A.Paumierc, J.Cesbronc. (n.d). The RAMPE Project: Interactive, Auditive Information System for the Mobility of Blind People in Public T ransports. 1-4. FRANCE. Georgios Papageorgiou, Pantelis Damianou, Andreas Pitsilides, Aphames Thrasos, Petros Ioannou. (2006, july 6-7). A Microscopic Traffic Simulation Model for Transportation Planning in cyprus. International Conference on Intelligent Systems And Computing: Theory And Applications , pp. 157-166. Gershon, R. R. (2005). Public Transportation: Advantages and Challenges. Journal of Urban Health: Bulletin of the New York Academy of Medicine , 7-9. HARB, M. (2013, January 8). Public transportation in lefkosa city . (M. ALASEER, Interviewer) Hasan Cantas, Adrian Muwonge, Baris Sareyyupoglu, Hakan Yardimci, Eystein Skjerve. (2011). Q fever abortions in ruminants and associated on-farm risk factors in northern Cyprus. Cantas et al. BMC Veterinary Research 7:13 , 1-7. Hong K. Lo, William H.K. Lam, S.C. Wong, Janny M.Y. Leung. (2010). Advanced public transport system scheduling and control. Public Transp , 157-158. ISIKDEMIR, E. (2013, January 3). Public transportation in l efkosa city. (M. ALASEER, Interviewer) JEFFRY J ERICKSON, DAVIDL GREENE,ALBERTO J SABADELL. (1988). An analysis of transportation energy conservation projects in developing countries . Transportation , 163-189. Pavel STOYANOV, Plamena GAGOVA. (2012). SOME IMPLEMENTATION OF QUALITY OF PUBLIC TRANSPORT. TRANSPORT PROBLEMS , 37-41. Rageab, B. (2013, january 3). Public transportation in lefkosa city. (M. ALASEER, Interviewer) RIGEB, U. (2013, January 2). public transportation in lefkosa city. (M. ALASEER, Interviewer)

Tescos Customer Service Essay -- Tesco Customer Service Consumerism E

Tesco's Customer Service Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage. Today’s world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. Therefore the achievement of customer satisfaction must be a major objective in all organisations. To achieve customer satisfaction, an organisation has to provide high quality products and also provide a excellent customer service. When the service and product that the company provided is good, they can obtain customer loyalty. The customers will go again and again and would probably tell their friends. In return, the company can gain lot of customers. Moreover, by this mouth promotion, the reputation of the organisation can be enhanced. And this organisation will soon achieve an increase in market share and profit. Aims of investigation Tesco is aim to provide the best possible value for their customers’ money. And they state that they are determined to offer quality products, good services, attractive stores and low prices to their customers. The investigation is to find out are they meeting these aims and how they meet these aims. Through the investigation I will compare their cost with other supermarket, their store environment, their staffs’ skill, services and their products’ quality. This can help me to find out are they meeting their aims and what they are doing badly. I also will search for the background of Tesco and found out all the useful information for this assignment. The investigation can help me provide evidence, true information and do the assignment easier. Structure Part one of my assignment is the research of the customer service practices in tesco. I will talk about the customer types, the customers’ needs, the organisation’s aims and policy and my conclusion. In this part, I will put some of the information in table and bullet point. Therefore the points are more clearly. The second part of this ... ...pping with their baby. At the second floor of Tesco is a cafà ©; it is a very good idea that customers can stay in the supermarket for very long time with this caters service. Customers also can take a rest by sit down in the cafà ©. And it has a free â€Å"trolley storage† at the entrance of the cafà ©, so customers do not have to carry the trolley when they are eating or drinking. They also have a lift and stairs for customers which can pass through the first and second floor. Moreover, Tesco have a male, female and disable toilet and that is convenience for customers and disables. 5. Payment facilities Tesco provides many payment facilities to their customers. (E.g. credit card, debit card, cash, switch, solo, etc). Tesco have a lot of cashiers for their customers. Some of them are just for basket; some of them are just for cash. They provide this service to make sure their customer will not wait too long for their payment. Tesco also provide a delivery service, so that their customer do not have to take too much and too heavy goods to home. Behind the cashier, Tesco have a phone to call mini-cab for free. It is very convenience for their customers who want to call mini-cab.

Do I have the right to end my own life? Essay

Looking back, the above-quoted article was only a prophecy in 1979 but around five years later, the prediction became a reality in Oregon. As of 2004, euthanasia was legal in Oregon. â€Å"Currently in the United States the only state where physician-assisted dying, in the form of assisted-suicide, is legal is in Oregon† (Zanskas, and Coduti, cited Quill 2004) and three more states followed after. Despite the fact the euthanasia is legal in a few United States (US) states and in some European countries, it is not a settled issue. â€Å"Euthanasia is legal in the Netherlands† (Welie), and Belgium while suicide is legal in Switzerland. (â€Å"Miracle Survival of the† 9) In fact, â€Å"In 2003, 1,626 cases of euthanasia were reported in Holland. Usually, a sedative is given to induce a coma, followed by a muscle relaxant to stop the breathing. † (â€Å"Miracle†¦Ã¢â‚¬ ) Debates and many deliberations, programs and critics in favor of and against euthanasia and/or assisted suicide, are ongoing public spectacle. What does each side say? Who sounds more reasonable? Which side sounds more practical? Euthanasia, if applied rightfully and for the right reasons and timing can be advantageous but once abused or a mistake is committed, it becomes futile outright. Thus, it may be perceived from a lot of angles and perspectives and has various implications vis-a-vis each scenario. There would be thousands of points to present what the proponents of euthanasia want to emphasize to support their cause and the same is true for the opposing side, those who are against the practice. Even the perspective in looking at these points are so many, such as ethical, psychological, medical, legal, religious, medical ethics and the likes. This paper is dwelling on a single strong reason for each side. â€Å"I have terminal cancer. To have a terminal disease drag on, to endure the pain is absolute hell. At the end, I want the choice to accept treatment, to refuse treatment, to die on my own terms in a dignified manner. † (Hillyard, and Dombrink 1) Above, in the preceding paragraph, was the pro-reform television advertisement from the 1991 Washington Initiative 119 campaign. The statement obviously denotes â€Å"freedom† of the person involved. â€Å"Those who plead for the legalization of euthanasia think that it is cruel to allow a human being to linger for months in the last stage of aging, weakness and decay, and to refuse him his demand for merciful release. † (Hillyard, and Dombrink 20 cited Williams 1969:134) Indeed, if one has to live and yet only live to suffer, make his or her loved ones suffer, what is the point of living at all? On the other hand, euthanasia is very susciptible to abuse. Some patients may opt for euthanasia or assisted suicide only to save their family from financial distress. â€Å"In Oregon, 83% of doctors stated that financial pressures were a factor in a patient’s request to die. (Zanskas, and Coduti cited Bilchik, 1996) Some fear that a right to die may soon become a duty to die, in order to eliminate families from financial ruin. Thus, opting to terminate one’s own life in this manner is nothing else but a plain suicide. From a religious perspective, â€Å"Pope John Paul II sought to emphasize that life is sacred and to counteract these vicious trends in the encyclical The Gospel of Life, and carried this message throughout the world on his many journeys. † (Hamel and Walter 243) Which side has a stronger reason? In fact both sides have their own good reason but since no one can make everything perfect, it is more likely that euthanasia will be abused. In this regard, it is safe not to practice it. However, given that there is a strict set of rules in controlling the process, euthanasia would be a great help for suffering patients. Works Cited Baird, Robert M. , and Stuart E. Rosenbaum, eds. The Moral Issues The Moral Issues. Buffalo, NY: Prometheus Books, 1989. Hamel, Ronald P. , and James J. Walter, eds. Artificial Nutrition and Hydration and the Permanently Unconscious Patient: The Catholic Debate. Washington, DC: Georgetown University Press, 2007. Hillyard, Daniel, and John Dombrink. Dying Right: The Death with Dignity Movement. London: Routledge, 2001. â€Å"Miracle Survival of the Woman Doctors Were Going to Let Die; SENIOR CONSULTANT ADVISED 84-YEAR-OLD’S DRIP SHOULD BE REMOVED. † The Evening Standard (London, England) 14 Oct. 2005: 9. Welie, Jos V. M. â€Å"Why Physicians? Reflections on the Netherlands’ New Euthanasia Law. † The Hastings Center Report 32. 1 (2002): 42+. Zanskas, Steve, and Wendy Coduti. â€Å"Eugenics, Euthanasia, and Physician Assisted Suicide: An Overview for Rehabilitation Professionals. † The Journal of Rehabilitation 72. 1 (2006): 27+.

Interpersonal Conflict in Film American Beauty Essay

Site 1 Conflict Management Style This activity will help you determine your natural style for dealing with conflict. It is useful to assess your predominant conflict management style(s) because we all tend to prefer one or two of the styles and at times may apply them inappropriately. Read the information available from the DSP Training Resources site in lesson 8.6. 1.What animal symbolizes your method for dealing with conflict? (name) (5 points). The Collaborating Owl Write a description of your conflict management style? Discuss three reasons why this method of dealing with conflict is negative or positive? Owls use a collaborating or problem confronting conflict management style valuing their goals and relationships. A. Owls is positive when peer conflict is involved, both sides get what they want and negative feelings eliminated. B. when trying to gain commitment through consensus building, both sides gets what they want and negative feelings eliminated. C. when learning and trying to merge differing perspectives, both sides gets what they want and negative feelings eliminated. Conflict Resolution Role-Play Script Directions: Please read and select a case scenario, which can be located in lesson 8.6. Using the steps for conflict resolution, find a solution for one of the  problems located on the activity page for this lesson. Note: You will need to devise a role-play or script for the scenario, using each one the six steps listed below. This script is a dialogue; remember a dialogue is a conversation between two people. For example:1. Mutually agree on the time and place to discuss a serious issue. â€Å"Hey John, meet me in the library so we can discuss what happened today in class.†2. Use an â€Å"I† Statement†¦.â€Å"I feel angry when you†¦..etc.Select one of the scenarios by referring to the presentation on the lesson page of the course.| Write your answers below: 1.Mutually agree on the time and place to discuss a serious issue. (10 points) â€Å"Hey Brianna, meet me at 12:00 a.m. in the cafeteria so we can discuss what happened in class today. 2.Use an â€Å"I† statement to express your feelings, identify the unwanted behavior and work toward resolution. (10 points) I feel angry when you are mean to me. The unwanted behavior is â€Å"angry† 3.Give equal time for both sides to be heard. INCLUDE BOTH SIDES OF THE CONVERSATION. (10 points) Talk about how each of you has contributed to the problem. Remember to use active listening skills. â€Å"What I think I hear you saying is you are getting burned out and you would like to have a life outside of school.’ â€Å"Correct me if I am wrong but aren’t you saying is all you do is things related to work.† Mirror their words â€Å"So, as I see it you will like a life outside of school â€Å"You feel that all you do is things related to school† â€Å"As I get it, you feel that you don’t have time to yourself.† â€Å"I can see you are feeling you don’t have time to yourself† 4.Brainstorm ways to resolve the conflict. (List at least two ways.) (10 points) 1. Agree on the rules of discussion before you begin; stick to the rules. 2. Remain on the topic; don’t bring up past hurts. 5.Discuss possible solutions. (List at least two solutions.) (10 points) 1. Give equal time for both sides to be heard. 2.Listen to each other; the feelings being expressed are real 3.Agree on one solution and then try it. (10 points) Share ideas and reach a solution that is mutually agreeable to each person.

The accuracy of joule meter Essay Example

The accuracy of joule meter Essay Example The accuracy of joule meter Paper The accuracy of joule meter Paper Aim: To investigate how the efficiency of an electric motor varies when it is lifting different weights. Summary: I have investigated how the efficiency of an electric motor varies when it is lifting different weights. I found that the efficiency of my motor (using an input voltage of 4v) was maximum when it was lifting 500-800g weights. I also found that the efficiency of the motor depended on its internal resistance and friction. I also used my results to estimate the internal resistance of the motor and I found it was about 0. 5? In my extension experiment I used the electric motor as a generator. I dropped a variety of weights from my pulley system and I measured the amount of energy produced using a joule meter. I found that the efficiency of the generator increased as the mass of the weight I dropped increased. The percentage efficiency of the generator also appeared to tend towards 14%. Finally I discussed whether my experiment was time reversible. I decided that it was to an extent but not completely. I decided this since I only retrieved about 1-2% of the energy I used to lift the weight when I dropped the weight again, using the motor as a generator. Experiment 1: See Diagram1 for Apparatus and circuit diagram Experimental Method: I will use a 12v electric motor to lift a variety of weights a fixed height and I will measure the voltage and current in the motor coils. I will also measure the time taken to lift the masses. How will I make my experiment accurate? 1. In my experiments I will keep all variables constant except the one I am investigating. I will vary the mass of the load but I will keep the input voltage to the motor and field coils constant and I will lift the load to the same height each time. 2. I will repeat each measurement in till I am satisfied that it is accurate and then I will use an average when I am analysing my results. I will also take a wide range of results to ensure I get a complete picture. 3. I will do a trial experiment to decide on appropriate values for the voltage in the motor and field coils. I will also need to decide on appropriate range of masses to test. I want the voltage in the motor coils to be large enough so that I can measure the current/voltage in the motor coils accurately with a 1-10 V/A meter however I want the motor to be able to lift a wide range of masses at this voltage. Acknowledged Errors: 1. Friction in the pulley will reduce the efficiency of the motor . The pulleys are needed to reduce the torque the motor requires to lift the weights. By reducing the torque the motor can lift a wider range of weights. I have tried to reduce the friction in the pulleys by oiling them. 2. The radius of the cotton reel used to wind the string around the motor shaft increases as more string is wrapped round it. As a consequence the torque on the motor is increased. This error is unavoidable and I will attempt to correct for it by using an average value for the radius in my calculations. 3. The internal resistance of the power supply and the ammeter used in my experiment will affect the voltage across the motor. For this reason I will directly measure the voltage across the motor and I will not simply use the E. m. f of the power supply in my calculations. 4. The bottom pulley contributes to the weight of the load. It weighs 104. 8 grams (error +/-0. 1g) My results: Experiment1: Field coils voltage=9. 88V, Motor Coil input voltage (as show on power pack)=4V, the height the mass was lifted=1. 025 m (% error=0. 9), g=9. 8(Estimated error=1%) I repeated each reading in till I got reliable results the value given in the table is the average value I recorded. Mass (including pulley) in grams Average Voltage (V) Average Current (A) Average time taken to lift mass I. 025m Estimated Error=+/- 1% Estimated Error==+/- 0. 05V Estimated Error=+/-0. 05A Estimated Error==/-Â  Experiment 2: Although the voltage and current remained roughly constant while I was lifting the weights at a steady speed, they varied by as much as . 3V/A. This variation was due factors such as the varying friction of the pulley system and it made taking accurate results difficult. In my second experiment I am going to use a joule meter to measure the amount of energy given to the motor. The joule meter will take in account the fluctuations in voltage/current that I observed and therefore it should give more accurate results. This is assuming that the joule meter is accurate. See Diagram 2 for circuit diagram Experimental Method: I will attach different masses to the pulley and I will measure how high they are lifted if 20J of electrical energy is given to the motor-As soon as the joule meter reads 20J I will stop the weight and measure the distance it has moved. I have chosen this method since the joule meter I am using can only measure the number of joules received to the nearest 10J. In my experiments I was only using about 30-70 Joules and therefore the error in my results could be as high 33%. However using the joule meter I can accurately tell when exactly 20J of energy has been used, and then I can then use the ruler to measure the height of the weight to the nearest millimetre. Using this method and assuming that the joule meter is accurate, I estimate the experimental error to be about 2-3%. My results: Motor coil voltage (as shown)=4V, Field Voltage=9. 80 Mass (g) (inc pulley) Voltage (V) Height Lifted (Cm) Height lifted Exp2 (Cm) Average Height Lifted(Cm) Average Time taken to lift weight (s) Estimated Error=+/- 1% Estimated Error==+/- 0. 1V Estimated Error =+/-0. 5cm Estimated Error =+/-0. 5cm Estimated Error =+/-0.5cm Estimated Error=Testing the accuracy of the joule meter Before I analyse the results from my experiment I will test the accuracy of joule meter. See Diagram 3: For Diagram of Apparatus used Experimental Method: I will supply the joule meter with a constant voltage and I will time how long it takes to record energy of 10J. From this information I will be able to compare the energy I put in to the joule meter and the energy it recorded and I will be able to draw a calibration curve. My Results: Load=10. 3? Voltage (V) I would have repeated my results for this experiment if I had more time Analysing the results of the calibration experiment: Voltage (V) Time for 10J (s) Power in (watts) Power recorded (W) Joules in Joules recorded % Error Voltage squared 1. This is how I calculated the above values: Power in= V2/R R=10. 3? Power recorded=10J/Time taken Joules in=(Power in) (time taken for 10J) % Error=100(Joules recorded-Joules in)/Joules in Is the power recorded equal to? If the joule meter is accurate the power it records will be equal to . To test this I have plotted the power recorded against the voltage I recorded squared.

A Cause for Concern

A Cause for Concern A Cause for Concern A Cause for Concern By Maeve Maddox It’s a cause for concern that many professional journalists and consultants of various kinds are muddling the idioms â€Å"a cause for concern† and â€Å"gives one pause† to create the meaningless hybrid â€Å"a pause for concern.† Here are some examples, taken from serious news and consulting sites: Why the Latest Economic Reports Should Give Pause for Concern Fewer high school grads in the Midwest give colleges pause for concern Dad’s snores give pause for concern Under the current version of the LEED building rating program (3.0), there are a few interesting wrinkles that should give pause for concern among owners, developers, contractors and subcontractors. the report also revealed some information that should give us pause for concern.   The idiom a cause for concern means â€Å"a reason to feel anxiety.† Here are some examples of its correct use: Threatening Remarks by Swazi Prime Minister Cause for Concern Antibacterial household products: cause for concern    Recent market changes cause for concern The idiom gives one pause means â€Å"causes a person to stop and think more carefully about something.† Here are some examples in which this expression is used correctly: What does seem clear though is that when one considers the volume and duration of the government’s data gathering effort, it gives one pause.   Theres something about communicating with those working to master basic English that gives one pause. It gives one pause to consider that those same forces of natural selection responsible for the diversity, abundance, and efficacy of life forms on this world are also operative on the biospheric, global scale.   One happening in his news-purveying always stood forth sharply if laughably in memory, an additional item that gave him pause with regard to the strangeness of human destiny. The verb pause means, â€Å"to stop or interrupt an action.† Be sure to pause before writing the non-idiom â€Å"to give pause for concern.† Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:12 Types of LanguageSelect vs. Selected20 Clipped Forms and Their Place (If Any) in Formal Writing

Strategic marketing assignment Essay Example | Topics and Well Written Essays - 1500 words

Strategic marketing assignment - Essay Example 1 Skype is the market leader in the international voice over internet protocol (VoIP) telephone market. The software used by Skype allows the customers to use the internet in order to make free calls to other Skype users globally. In the process of doing business along with the internal factors, the external factors, the external environment also have the potential to enhance or subdue the performance of the business. The extent to which the political, economical, social, technological, environmental and legal factors affected the business of Skype has increased generate public awareness and acquisition by eBay. 2 Political Factors Skype defined as VoIP has an international outlook as it’s used by numerous people all over the world. So the political conditions are essential for the success of the Skype. Skype allows people to make free calls over the internet which has a direct advantage to the small business. But Skype has been suffering from many political issues over the ye ars. The governments of some emerging countries have tried to block Skype mainly because the telecom industry started to lose money due to lucrative international calls. China telecom has planned to block the access to Skype as Skype has been accused of security issues. Apart from the countries blocking Skype, based on its technology, assuming that no disruptive technology enter and challenges Skype, variations from different country tends to become less significant. With liberal regulations Skype has the opportunity to extend to developed countries and its presence along with eBay has a great potential for earning revenues and increase profits. In the emerging countries Skype has been facing difficulties but the company has the ability to capitalize in a positive manner along with eBay. Countries such as China where the political factors are often co related with the social and cultural issues, the possibility of Skype is less optimistic. The Middle Eastern Countries have also deni ed the use of Skype in their communication process and it can be said that the implication of the company are not favorable.3 Economical Factors The internet along with the digital civilization has brought about dramatic changes in the economic system as well s in the social structure caused mainly due to communications technologies. The economic condition which governs Skype reveals that a very minimal amount of risk is associated with Skype in the efficient running of its business. The business model of Skype peer to peer model is combined with the ability to leverage the resources of eBay in a cost effective manner in order to ensure competitiveness in pricing strategies.4 Skype is cost effective as it offers free online calls over the internet to people across the globe. Its low cost strategy has led to an increase in the perceived value since the savings associated to individuals are high and significant in the long run. According to sources, Skype has been regarded as one of t he fastest business which has fueled the growth rate for eBay. Skype has currently added about 150000 users per day for its 54million members in about 225 countries. Skype has generated revenue of about $7million in 2004 and achieved $200million in 2006. With Skype’s international existence, and popularity it would eventually help eBay with its international presence